IT Development Consultants
TAHIR S. KHAN
32-1 Lawrence Road · Lahore PN 54000
Cell: (92-300) 846-5010 & (32-2) 896-5558 · Email: email@example.com
SENIOR MANAGEMENT EXECUTIVE
DIRECTOR · HEAD · GENERAL MANAGER
Business Development │Training | Sales & Marketing | General Management
Acknowledged for well-defined understanding of the business-technology interface and capacity to identify and align client’s emerging technology needs with products and services. A successful and diverse background spanning operational management, service delivery and business development disciplines underscores expertise in engaging decision makers and devising winning sales strategies and solutions.
Operational Management · Acquisition & Integration · Organic Business Growth
Staff Development & Training · Performance & Quality Standard
Customer Satisfaction & Allegiance · P&L / Financial Reporting · Budget Management
Brand Management: Turned around Nokia brand to achieve # 1 status nationwide from initial share of 20% to 90%; attained strong results through application of employment empowerment, training techniques and appropriate marketing activities.
Aggressive marketing campaign and strong fieldwork led Samsung as a 2nd top brand of Pakistan within the time span of 15 months.
Target Marketing & Penetration: Built new territories for top-revenue generating areas by staying in close contact with business partners to access sales talent and build reputation.
Elevated quality of new business by aligning operational practices with solid customer service principles. Led market research efforts in order to offer product satisfying customer needs.
Profit Maximization: Drove result from PKR 5 million to USD 48 million, expanding sales to all the four provinces as well as started penetrating into Gulf & Asia markets and later-on entered into Central & Western Europe, through constant fieldwork. Mentored staff in presentation and client relationship building techniques.
Strategic Planning: Improved sales team performance in all the segments, capturing high percentage of leads through focus on client rapport and trust-building activities.
Training & Development: Within the short spam of 90 days; provided product knowledge training along with soft & IT skills to new entrants as well as existing white and blue collared staff of Pakistan Pioneered and largest travel company Daewoo Pakistan.
Content Development: Developed not only social media marketing content but also created the content for new training topics with multiple variations for inter-departmental growth.
Fluently communicate, read & write in English & Urdu
MS-Office; Word, Excel, Power-point, Outlook and Adobe Illustrator
Comfortable in working MS Windows & Linux environment
Very comfortable running successful marketing awareness campaigns
Sigran Connoisseurs Private Limited
Sigran is a Consultancy company and offering wide range of IT, Accountancy and Corporate services. These services are not limited to Pakistan but also offering in Gulf, EU and North American region.
Director Development & E-Commerce July 2019 – To-date
Providing direction and development of lasting leadership development programs within the business;
Directs training and development processes, ensuring all new hires receive high-quality orientation and on-boarding experiences in order to maintain a high employee performance level;
Develop & Lead the E-commerce team to ensure the results of E-commerce of different brands like hummingbrids etc;
Creation of content, developing E-learning Portal, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models;
Drive the development of programs that incorporate overall business objectives such as the business’s financial goals;
Work closely with digital marketing team to ensure result oriented strategies for e-commerce business;
Play an analytical role where conduct current and ongoing strategic assessments of business-wide training and development programs and initiatives;
Develop content, execute targeted audience marketing campaign to achieve nationwide as well worldwide desirable results at realistic time period & ROI;
Measures program delivery quality, which ensures continuous improvement, maintenance, and adjustment in program delivery approaches accordingly in order to maintain pace with business growth.
Daewoo Express Pakistan
Daewoo Express has been rendering transport facilities since its inception in 1997 to the people of Pakistan. Daewoo Express is the first and the biggest foreign investment Company with an advanced and organized transport system in Pakistan.
Head of Training & OD January 2018 – July 2019
Provided direction of lasting leadership development programs within the business;
Directed training and development processes, ensured all new hires receive high-quality orientation and on-boarding experiences in order to maintain a high employee performance level.
Overlooked the creation of content, develop E-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models;
Developed JDs, Processes, work flow chart and conducted performance analyses (TNA);
Built solid cross-functional relationships with departmental heads and management across the business;
Partners with other HR department heads and senior training and development management in order to determine program priorities, roll-out plans, set program deadlines, and ROI analytics;
Collaborated with departmental heads and managers, to identify areas that requiring training and also to develop program requirements unique to each department;
Played an analytical role where conduct current and ongoing strategic assessments of business-wide training and development programs and initiatives;
Created testing and evaluation processes of the effectiveness of training programs.;
Measured program delivery quality, which ensures continuous improvement, maintenance, and adjustment in program delivery approaches accordingly in order to maintain pace with business growth.
Education Services Alliance
Education Services Alliance is an Educational Institute and conducting Short & Long course on Personal grooming, Communication & Marketing. It has linkages all over the western & eastern world such as UK, USA, Canada, Australia, New Zealand, Hong Kong, Malaysia, South Africa & European Union.
Director Development February 2014 – January 2018
Ensured year-over-year annual growth strategies and facilitated the team of Professors, Lecturers & Administrative team to achieve new developments;
Developed the team to bring continuous change in the management;
Forecasting, planning & budgeting of the educational products and securing quality material and formulating the credit risk, recovery and related policies;
Evaluation of business partner’s financial exposures and monitoring;
Managing & controlling overall franchise & admission team;
Performed Quarterly & annual sales forecasting and competitive analyses to determine the performance levels;
Determine the requirement for developments and modifications on annual basis;
Personal grooming, body language & communication courses being regulated & conducted on periodical bases;
Developed infra-structure to engage & deliver in-house & out-source training;
Aggressive training on soft-skills for Banks & Hotel Industries namely Bank Al-Falah;
Established international linkages for course development & enhancing the options for students & teaching staff;
UK, EU & USA were the main international destinations but not limited restricted;
Recently, started establishing linkages in Asia, Australia & South America;
Introduced the joint degree & stand alone degree programs with quality is the main objective.
R-Mega Medes Private Limited
R-Mega Medes is a FMCG company with the turn-over of PKR 260 million. Dealing in Branded food items like Lentils & rice. It’s a processing & distribution company with a strong presence in Gulf & Africa markets.
Director Business Development February 2009 – January 2014
Grew independent national sales organizations; in-charge of on-site sales training, policy formulation, target setting incentive programs, product promotions and competitive sales commissions, sustaining an average increase in annual growth revenues of 5% to 10%;
Continuous monitoring quality, production & revenue stream for the company;
Forecasting, planning & budgeting of the products and its stock keeping units (SKU);
Formulating the credit risk, recovery and related policies;
Evaluation of business partner’s financial exposures and monitoring;
Performed monthly sales forecasting and competitive analyses to determine product performance levels and the need for new SKU developments and modifications on bi-annually basis;
Responsible for product positioning, continuous supply, product life cycle and increase in market share;
Identified low performing products and re-distributed product-patterning strategies to accommodate consumer buying trends;
Introduced company into hyper market for the bulk sale and sharp growth in revenue. Developing international market for FMCG product with value addition and customized packaging as per the requirement.
Chimera Private Limited
Chimera is a Pioneer in branded IT & Telecoms product company. Dealt in Electronics & Mobile phones, etc. Increased the revenue from PKR 5 million to USD 100+ million; 300% increments in Sales figure within a years‘ time.
Managing Director (Dubai, UAE) August 2003 – May 2008
Hold full P&L responsibility for international sales, that includes Gulf, Asia Pacific & Europe region, through sales operations, direct training, leadership & supervision of regional sales managers;
Performed monthly forecasting, aging, planning & budgeting of the products; also conducted monthly competitive analysis to determine product performance levels;
Monitored and ensured accurate maintenance and update of budget records & data for all assigned budget items;
Acquired a portfolio of 50 accounts that includes Nokia, Samsung, 20:20 logistics UK, etc and grew nearly 200 new accounts with cumulative turn-over of more than USD 700 million in 3 years;
Penetrated into New markets for company’s financial growth like North Africa, South Pacific Asia & Eastern Europe;
Introduced a Matrix Management System to integrate all the departments to increase efficiency and accurate flow of information. Maintained customer accounts through interfacing with various internal departments of Customer in meeting service commitments, contract management, and day-to-day sales inquiries;
Maintained effective and good customer relationships through prompt solutions and rigorous staff training.
Director Sales & Marketing (Lahore, Pk) April 2000 – July 2003
Pioneered product positioning strategies and marketing plans that included shop-within-a-shop formats and product sets, consistently realizing a 45% ROI;
Planned and executed all aspects of Pakistan’s telecoms trade shows & exhibitions from vendor relations, booth design and setup product selection, package and shipment;
Identified & initiated regional & nationwide campaigns that are critical to achieve the desired brand positioning, sales & revenue;
Developed wholesale & franchise network. Introducing new sales avenue & penetrated into remote suburb areas. Initiated new contracts, referral program & customer loyalty initiatives.
Projects & Consultancy
University of South Asia
Project / Consultancy Title
Completion of Building & Admission
Prefeasibility of Project
Re-engineering of Entire Organisation
Voice Solution Consultancy
Completed the Construction Work & Close the Admissions 100% above the target.
500% increase in the Admissions with right Strategic Policies
Completed the Pre-feasibility of Entire project with 5 years projections
Within 180 days complete the re-structuring and delivered 127% increase in the revenues
Provide the multiple successful voice solutions with successful execution
Over & Above
Functional Leadership consultancies & positions in Business Development, Operational Management & Strategic Marketing & Planning segments:
Sigran Consultancy · Sigran Softwarehouse · rFrederick Connoisseurs · Paktel
as Senior Consultant · Director Business Development · GM Marketing · Corporate Manager
Education & Credential
EduQual (London, UK)
Extended Postgraduate Diploma May 2013 – June 2014
Specialization in Information Systems
Diploma Awarded by EduQual in 2014
Database Systems, Management & Development
Object Oriented Programming
Government College (Lahore, PK)
Master of Arts September 1994 – September 1996
Specialization in Economics
Certificate of Merit was awarded on out-standing performance in Micro Economics & Econometrics
Degree Awarded by University of the Punjab in 1997
Micro & Macro Economics
Advance Mathematics, Statistics & Econometrics
Development & Planning
Ora-Tech Private Limited (Lahore, PK)
Professional Certificate April 1998 – May 1998
Specialization in Oracle Developer /2000 Tools Foundation
SQL*Plus, PL/SQL, Oracle Forms, Reports & Graphics
SAH Institute of Computer Sciences (Lahore, PK)
Professional Certificate January 1992 – August 1993
Specialization in Information & Technology
Programming, Discrete Structure, Digital Computer Logic, C++, COBOL, PASCAL
Advance PGD Information Systems at eduQual UK
MA Economics at Government College Lahore, University of Punjab
Director E-commerce & Development at Sigran Connoisseurs Pvt Limited
Head of Training & OD at Daewoo Express Pakistan
Director Business Development at Education Services Alliance