Sandra Lozano

Sandra Lozano

Photo

Electronic Engineer

Barcelona, Spain

•        +15 years of experience in Technology Industry leading cross functional and high performing engineering teams focused on assurance, quality and control of products, networks and services.

•        Digital transformation and process improvement under standard reference frameworks.

•        Problem Management Process Owner implementing root cause solutions methodologies and establishing action plans to promote continuous improvement and quality throughout the service experience.

•        CX &UX design consulting developing new products and innovative solutions to customers focusing in their needs and context.

•        Specialist in Project Management with an emphasis on PMP, Lean and Agile methods.

•        Certified SAFe 5 Product Owner/ Product Manager (2021).

•        Licensed Advanced Neuro-Linguistic Programming (NLP) and Coaching.

Education

2020/2021

Digital Marketing & E-Commerce at EAE BUSINESS SCHOOL

2017/2018

Master’s Degree in Neuromarketing at UNIVERSITAT AUTÒNOMA DE BARCELONA

2010/2011

Specialist in Project Management at ESCUELA DE ADMINISTRACION DE NEGOCIOS

2002/2008

Engineer’s Degree in Electronic Engineer at ESCUELA COLOMBIANA DE CARRERAS INDUSTRIALES ECCI

Experience

2018/2021

Customer Experience &Product Manager at FONYOU

2014/2017

Chief Quality & Assurance of Products, Networks and Services at CLARO

2011/2014

Coordinator Transmission and Data Backbone Network at CLARO

2007/2011

Transmission and Data Backbone Network Engineer at TELMEX

2006/2007

Technology & Support Engineer at EASY SOLUTIONS

2003/2005

Retention and Loyalty Agent at SUPERCABLE S.A

  • - in Europe -, Germany, Spain
  • Updated 2 Monaten ago

To contact this candidate email sandrakalom@gmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

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