Job title: Spanish/Portuguese speaking contact center representative
Company: doTERRA Europe Services Kft.
Job description:
- Handle inbound customer contacts including but not limited to phone and email
- Use resources to answer questions and resolve concerns promptly and courteously in verbal or written form
- Follow-up on customer service issues
- Capture customer feedback
- Prepare and inform Wellness Advocates about promotions and products
- Adhere to schedule and meet department performance standards
- Excellent communication skills, empathic, „problem-solver“ attitude
- Strong typing and computer skills (MS Office)
- Fluent English language knowledge
- Organized and detail oriented
- Ability to work under pressure, including during peak season
- Ability to follow instructions, policies, and procedures
- Works well with people, proactive attitude, passionate about providing a great customer service
- Previous customer service experience, preferred
- Desire to move up and grow with the company, preferred
- be working in a new and modern office environment with easy public transport access (Budapart Gate)
- be receiving a fair & competitive compensation and cafeteria
- be part of a very welcoming and diverse team of around 250 people
- be working in a predictable and predefined working schedule, no constant ad-hoc changes for a great work-life balance
- be given the opportunity to join us in part-time as well
Kindly note, that at the moment we are not able to provide a work permit for Spanish and Portuguese speaking candidates, therefore we are only able to hire EU citizens or non-EU citizens with a permanent residence permit in Hungary
Expected salary:
Location: Budapest XI. ker
Job date: Fri, 06 May 2022 06:11:00 GMT
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