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Spanish/Portuguese speaking contact center representative

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Job title: Spanish/Portuguese speaking contact center representative

Company: doTERRA Europe Services Kft.

Job description:

  • Handle inbound customer contacts including but not limited to phone and email
  • Use resources to answer questions and resolve concerns promptly and courteously in verbal or written form
  • Follow-up on customer service issues
  • Capture customer feedback
  • Prepare and inform Wellness Advocates about promotions and products
  • Adhere to schedule and meet department performance standards
  • Excellent communication skills, empathic, „problem-solver“ attitude
  • Strong typing and computer skills (MS Office)
  • Fluent English language knowledge
  • Organized and detail oriented
  • Ability to work under pressure, including during peak season
  • Ability to follow instructions, policies, and procedures
  • Works well with people, proactive attitude, passionate about providing a great customer service
  • Previous customer service experience, preferred
  • Desire to move up and grow with the company, preferred
  • be working in a new and modern office environment with easy public transport access (Budapart Gate)
  • be receiving a fair & competitive compensation and cafeteria
  • be part of a very welcoming and diverse team of around 250 people
  • be working in a predictable and predefined working schedule, no constant ad-hoc changes for a great work-life balance
  • be given the opportunity to join us in part-time as well

Kindly note, that at the moment we are not able to provide a work permit for Spanish and Portuguese speaking candidates, therefore we are only able to hire EU citizens or non-EU citizens with a permanent residence permit in Hungary

Expected salary:

Location: Budapest XI. ker

Job date: Fri, 06 May 2022 06:11:00 GMT

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