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Spanish Customer Advisor for a Video Game Brand – Work from home, Portugal

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Job title: Spanish Customer Advisor for a Video Game Brand – Work from home, Portugal

Company: Sitel

Job description: Descrição do emprego

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you Spanish native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Our client is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers‘ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

Benefits.

What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our SitelFit wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Requisitos

Formação mínima: Ensino Secundário – 12º Ano
Experiência: Não é necessário
Categoria profissional: Empregado
Residência: Portugal
Idioma imprescindível: Espanhol – Fluente

To succeed in the role, you will need to have:

  • Native or proficient level of Spanish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal

Expected salary:

Location: Lisboa

Job date: Sat, 27 Aug 2022 22:46:24 GMT

Apply for the job now! – Submit your Resume

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