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IT Support Specialist (m/f/d)

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Job title: IT Support Specialist (m/f/d)

Company: Schindler

Job description: Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.

More than one billion people put their trust in Schindler each and every day. Our many years of experience and innovative drive make us the number one supplier in the elevator and escalator business. Join the Schindler team and help us improve the world of mobility: Use your abilities and help us move people.

Join us as a

IT Technical Support (m/f/d)

We Elevate… Your Responsibilities

Local Infrastructure Services has the responsibility for the local IT technical infrastructure, supporting the Schindler IT Services global strategy. This includes Technical Support (Network), Technical Support (Servers) and Helpdesk (User Support).
This is an exciting opportunity to join a completely new, collaborative and innovative team. In your role you have ownership for the following subjects:

NETWORK

  • Managing network operations and development in line with directions issued by the Schindler Group Network Manager
  • Monitoring the network in terms of accesses, traffic, performance, security
  • Providing second level technical support to the Helpdesk
  • Providing reports to the Schindler Global Network Technology Owner
  • Supporting Cyber Security and Compliance in audit activities

SERVERS

  • Installing and maintaining the infrastructure (servers), ensuring its correct operations and availability
  • Managing the server room (installed systems, access system, documentation)
  • Managing backup operations for data on servers (with the support of the helpdesk, where needed)
  • Monitoring servers in terms of accesses, performance, security
  • Providing second level technical support to the Helpdesk supporting the CISO in audit activities
  • Ensuring the quality of the IT processes and of the delivered services

We Elevate… Your Best Self

Further qualifications may include:

  • Degree in computer science, electronics and/or IT experience equivalent
  • Solid Experience in IT/Network and System Administration
  • Any Specific Certification Exams (Microsoft/CISCO/ecc…) will be preferred
  • Experience in Power Apps is a nice to have
  • Self-directed and self-organized, highly responsible and reliable team player
  • Good analytical skills and open minded for new technologies.
  • Able to build partnerships and work collaboratively in a team, composed by employees and external members
  • Ability to manage different actors/stakeholders, with different priority
  • Fluent in English speaking and writing

We Elevate… You

Benefit from our services as a multi-award-winning TOP employer:

  • Working enviroment: We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance related remuneration
  • Development opportunities: you start with a position-specific familiarization and are supported by us through professional and personal training measures
  • Family friendliness: we enable you to conciliate your professional and private life through flexible working hours, home office and 33 between days vacation and work permit
  • Health: your health is important to us – Benefit from a variety of measures including prevention courses, cooperations with fitness studios and in-house sporting events
  • Diversity: we promote a culture of diversity

We Elevate

Expected salary:

Location: Milano – Concorezzo, Monza Brianza

Job date: Sun, 14 Aug 2022 03:40:46 GMT

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