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German / French / Dutch + English Customer Advisor

  • Überall

Job title: German / French / Dutch + English Customer Advisor


Job description: Want to experience working and living in an international environment? We can offer this! Move to Portugal and experience living in one of the oldest nations in Europe. Get to know Portugal´s rich culture and history, meet new people with a lot of different nationalities, taste Portugal´s famous port wine and visit the beautiful castles. You can do all of this while also developing on a professional level. We can offer job positions in an international company, that focuses on their employees’ strengths and values, in a unified team. Sounds like an adventure for you? Take a look at the following job position!

We are looking for an experienced insurance customer advisor to connect
with one of the insurance customers of one of the largest insurance
companies in the world. In this role, you will be responsible for
answering customer queries over the phone and email and providing potential
customers with detailed information about our products.


  • policy administration system, and/or by the writing and sending of replies topes of
  • information concerning their insurance policy
  • Depending on the case, the request will be processed via a transaction in our client
  • policy administration system, and/or by the writing and sending of reply to
  • letters/emails, information, contract documents, etc., to the insured.
  • Indexation & electronic archiving in our document management tool.
  • Policy changes requests, updating payment details
  • Cancellation Requests
  • Making a claim request


Are native or proficient in German (C2) and fluent English (B2)y traded property and casualty insurer, you will provide warm and professional contact with each of our customer’s clients. You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.

  • You are native or proficient in German (C2) and fluency in English (B2B2)
  • You have previous customer experience is a plus
  • You have excellent verbal and writing skills coupled with a formal and diplomatic stance
  • You are proactive, self-motivated, and a great team player
  • Non-EU residents, it is mandatory to have a valid work permit.


  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Meal Allowance paid in voucher card
  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • Working hours: Monday – Friday 08:30 – 17:00 (local time)

Location: Lisbon (Portugal)

Expected salary:

Location: Lisboa

Job date: Thu, 10 Nov 2022 23:38:03 GMT

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