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German Customer Advisor for a Video Game Brand (Remote)

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Job title: German Customer Advisor for a Video Game Brand (Remote)

Company: Sitel

Job description: Description:

Join the winners club.

Do you want to be part of a super team whose motto is Play Has No Limits?

Are you a top performer looking for the best place to become a CX champion?

Are you ambitious and aiming for a victorious career?

Are you a German native or fluent with strong English communication skills?

We have the greatest challenge for you!

Our client is a world market leader in gaming brands of home video game consoles and production companies.

To be the best of the match as a customer service specialist, your goals will be:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of the team.

To be a winner in our league, you will need to be talented in the following:

  • Proficient level of German (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or a valid work permit for Portugal

Champion’s Award Culture.

Looking forward to joining our league and rise the cup?

For our heroes the best prizes:

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

#BeAChampion

We are calling up for our unbeaten team!

We want your talent. We will make you a champion.

Apply today!

Expected salary:

Location: Portugal

Job date: Tue, 08 Nov 2022 23:20:36 GMT

Apply for the job now! – Submit your Resume

Work and Live in Germany? find jobs and information about visa language and applications here Jobs-in-Germany.net

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