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Field Service Engineer

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Job title: Field Service Engineer

Company: Signify

Job description: Job Title Field Service Engineer

Job Description

We’re looking for a Field Service Engineer to join our Customer Satisfaction Team in Budapest.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Field Service Engineer you’ll be responsible for for ensuring high Customer Satisfaction experience by delivering Service and Warranty obligations for products and systems.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

  • Ensure timely and accurate execution in solving warranty and Service contract related complaints.
  • Provide input to improve the functional working of products, systems and drive feedback loops towards Quality Team.
  • Monitor (remotely) systems at customer locations and act on deviations.
  • Participate in new projects during Engineering, acceptance tests and commissioning phases as required.
  • Utilize CRM system continuously to work on existing tickets, update them and create new for any new claim complaint.

Your qualifications

  • Higher Technical education, preferable in electrical engineering or related fields.
  • 2+ yrs of relevant experience in field support services; electrical permit required.
  • 2+ years in using field support applications & tools.
  • Fluency in English (both oral and written) is a must, Czech and/or Slovak is advantage.
  • Good understanding of Technology/ Software & Connectivity domains.
  • Excellent communicating skills; outstanding learning agility.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See through the eyes of our employees!

Expected salary:

Location: Budapest

Job date: Wed, 20 Apr 2022 23:45:05 GMT

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