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Customer service and booking agent, Machelen

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Job title: Customer service and booking agent, Machelen

Company: Adecco

Job description: For one of our major clients, a leader and one of the largest global players in transport and logistics with more than 75 000 people employed in over 90 countries, we are currently hiring 2 Customer service and booking agents in Machelen, Belgium to join their team. As a Customer service and booking agent, you will join their Export Air&Sea department.


As a Customer service and booking agent, your main responsibilities will be :

  • Arrange booking and coordinating shipping activities
  • Handle systems transactions in freight systems
  • Participate in the freight sourcing process and comparing of quotation
  • Preparing shipping documents such as invoices, B/L, permit declaration etc.
  • Liaising with customers or/and airlines, transporter and overseas offices
  • Generating invoices to the closing of files
  • Ensure all paperwork is in order and in compliance with the company’s policies


Skills required:

  • To have already a first experience in Customer service and Logistics
  • To have a positive working attitude, team player and willingness to learn
  • Fluent in Dutch and English (written and spoken)
  • Proficient in MS Office applications
  • Comprehensive understanding of customer requirements in terms of information flow, transportation, warehousing and logistics


What we offer:

As a Booking agent, you will get the opportunity to be part of a large international company with many growth opportunities. I will get an attractive salary and a nice package of extra benefits (group insurance, hospitalization insurance, 7 euro meal vouchers, 30 days of vacation, bicycle leasing etc). There is a possibility for an immediate permanent contract.

Moreover, you will work in an accessible location in Machelen, near Brussels where you can get easily by car or public transport.

The first selection will be made based on your CV. If we find that you are the right
candidate, then we will contact you.

At Adecco Belgium, you can count on good support throughout the application process. If you are convinced, apply online now.

See you soon!

Expected salary:

Location: Vlaanderen

Job date: Mon, 29 Aug 2022 22:17:35 GMT

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