Technical Product Specialist (f/m/x) Austria

Job title: Technical Product Specialist (f/m/x) Austria

Company: Delivery Hero

Job description: Delivery Hero and it’s brand mjam are building the next generation global online food-ordering platform. Our international team already operates in over 40 countries worldwide to ensure customers get to their favorite takeaway food and groceries the fastest way possible.

The company has grown from its inception in 2011 to become the world’s largest food-ordering network. We are looking for a Product Specialist (f/x/m), based in Vienna that will represent the Austrian product interests and be in close collaboration with the product teams of our headquarters. Our ideal candidate will be enthusiastic, a great communicator and a person that generally loves to get things done!

This position is open in Vienna, Austria! You must have a work permit to fill this position. We offer an unlimited contract for 40 hours per week!

That’s on your menu

  • You will be the product specialist and coordinator for Delivery Hero Austria and the glue between the local stakeholders and the central teams.
  • You will be the customer insight & experience expert responsible for collecting and analysing customer insights from a number of channels through methods like user testing sessions or analytics.
  • You will create and coordinate product requests and keep an eye on the product backlog
  • You will prepare business cases for your local feature requests.
  • You will work closely with the central product team on improving the process for bug reporting and change requests.
  • You will work closely with the central teams on their roadmaps to help prioritise local feature requests for development.
  • You will support the central product & tech teams with QA, testing and evaluating the local product.
  • You will closely collaborate with the Austrian management teams on the overall company strategy.
  • You will continuously monitor and analyse the main product KPIs for the local market.
  • You will update and educate the local team on new product features being released on the central platform.
  • You will be travelling from time to time to local offices to spend a while with the team or do user research with our customer, vendors and riders.

What you bring to the table

  • You hold a university degree in either business, engineering or natural science studies or equivalent practical experience.
  • You have at least 3 year of experience from product management, project management or comparable working experience.
  • You have experience managing and driving product requests and improving KPI metrics, fostering strong partnership with teams across a company, and advocating on behalf of customers.
  • You have an ability to balance user needs with business priorities and manage multiple competing priorities simultaneously to completion.
  • You have good analytical skills and knowledge of Google Analytics.
  • You have excellent interpersonal and communication skills.
  • You are fluent in German & English.
  • You are familiar with Agile & Lean methodologies.
  • You have an understanding of the technical architecture of web and mobile applications.

How about dessert? We offer you

  • An unlimited contract.
  • Flexible working hours.
  • Safety of a large company: pension scheme and stability.
  • Friendly and positive work environment with English as the working language.
  • Extensive home-office policy – you can work where you can work best, be it the office or from home.
  • Great learning curve in a collaborative environment with no boundaries for ideas as well as 1,000.00€ educational budget every year.
  • Lots and lots of other benefits ranging from food vouchers to team events.
  • Attractive salary in line with the market, starting at 50,000.00€ p.a. based on your qualifications and professional experience with the option of overpayment.

At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring — therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

Have we caught your attention?

Then please send us your application including your CV, salary expectations and earliest starting date.

We’re looking forward to your application!

Expected salary:

Location: Wien

Job date: Sat, 30 Oct 2021 05:39:48 GMT

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