Service Operations Officer

Job title: Service Operations Officer

Company: Nordea

Job description: Would you like to be part of the cross border team servicing international institutional clients and learn more about capital markets? We are now looking for a Service Operations Officer to Corporate Actions DK & NO team. In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us. About this opportunity Welcome to the Corporate Actions DK & NO team. We add value by being upfront with the changes in the financial markets and swiftly informing the clients about the corporate action events which have an impact on their assets. As Service Operations Officer you’ll play a valuable role in servicing our corporate clients as well as building up confidence in Nordea service levels. What you’ll be doing: Analysing the market data, drawing conclusions and ensusing that relevant actions are taken in our internal systems impacting the clients holdings Handling customer enquiries Cooperating with many internal and external stakeholders with the purpose of ensuring great customer experience You’ll join an international cross border team co-located in Poland and in Sweden. The role is based in Łódź; Stockholm. Who you are Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. To succeed in this role, we believe that you: Have a strong drive to take a responsibility for own learnings and have a continuous learning approach Are a team player with a mindset of delivering for common good Have a willingness and interest in the capital markets Your experience and background: At least 2 years experience in the banking sector Fluent in English (spoken, written) Proven track of analytical capabilities Educational background in banking, finance, accountancy, mathematics or related studies If this sounds like you, get in touch! Next steps Submit your application no later than 13/09/2021. At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are. Please include permit for processing personal data in CV as following: In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp. The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: We reserve the right to reply only to selected applications. Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.

Expected salary:

Location: Łódź, łódzkie

Job date: Sat, 14 Aug 2021 22:49:35 GMT

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