Senior IT-Consultant (f/m/d)

By | Januar 30, 2021
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Job title: Senior IT-Consultant (f/m/d)

Company: Renesas Electronics

Job description: Renesas Electronics Corporation (TSE: 6723) delivers trusted embedded design innovation with complete semiconductor solutions that enable billions of connected, intelligent devices to enhance the way people work and live. A global leader in microcontrollers, analog, power, and SoC products, Renesas provides comprehensive solutions for a broad range of automotive, industrial, infrastructure, and IoT applications that help shape a limitless future. Renesas is looking for a high-profile Senior IT-Consultant (f/m/d), for our Direct Organization based in Dresden First contact for users on site and on the phone as part of a global support scheme using a professional ITSM tool Independent acceptance and processing of incoming requests for IT support and requests Ticket classification, error analysis and implementation of initial solutions Forward complex queries and problems to the 2nd-Level-Support groups Acceptance, installation and dispatch of hardware; RMA processing Control, monitor and delegate tickets in accordance with the SLAs Documentation of solution descriptions and maintenance of the knowledgebase Participation in IT projects Graduate in information technology or equivalent experience Several year work experience in a similar position within an corporate environment Deep knowledge of Windows operating systems Profound knowledge of Microsoft Active Directory Complex understanding of end user device (Desktops, Notebooks etc.) administration Excellent communication and organization skills Teamwork oriented and good command of English and German language Valid and existing residence and work permit for Germany

Expected salary:

Location: Dresden, Sachsen

Job date: Sat, 30 Jan 2021 06:03:18 GMT

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