Job title: Sales Representative – French Speaker
Company: Webhelp
Job description: Sales Representative – French Speaker
City : Lisbon
Job : Customer Advisor
Sector :
As a Sales Representative – French Speaker, you will ensure excellent service standards and maintain a high level of customer satisfaction while enjoying every day at work.
Mission : As a Sales Representative, you will:
- Assist customers who have a pre-accepted request in the entity via Outbound/Inbound calls
- Advise and answer the client questions about the product
- Present, promote and sell products using solid arguments
- Management of emails of inquiries, incidents, and claims of customers
- Receive and classify the requests and documentation of new clients
- Provide support in the integration and adaptation of business processes
- Collect information for the entity’s area of operations.
- Commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
Profile :
- Native or proficient French and fluent English (minimum level B2)
- Previous experience in Customer Service or a credit recovery experience preferred
- Commercial and Upselling skills are highly valued
- Analytical capability of the credit cycle overview is a plus
- Excellent communication skills combined with empathy and team spirit
- Loves to identify customer needs and propose quick solutions
- You would like to develop your personal qualities within a professional environment
- For residents outside the EU, a valid work permit is required
Advantages :
- Annual Gross Salary: 17K
- Performance bonus
- Meal allowance
- Health insurance with a dental plan (after 6 months of contract)
- Relocation package – shared accommodation and flight reimbursement
- Availability to work from home temporarily*
- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Life at our company:
- Working in a diverse environment with people of more than 15 nationalities
- Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
- We promote mobility between companies to work at any of our sites around the world
- New and modern offices in Lisbon.
Lisbon Customer Advisor – French 626
Expected salary: €17000 per year
Location: Lisboa
Job date: Tue, 02 Feb 2021 07:33:12 GMT
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