Microsoft Apps Trainer

By | Februar 14, 2021
  • Überall

Job title: Microsoft Apps Trainer

Company: Edwards Lifesciences

Job description: The Assoc Analyst, IT Ops Services is responsible for the curriculum and facilitation for IT End User training needs within the EMEA region. Candidates should have the ability to oversee multiple training projects and tasks simultaneously, have a positive demeanor, eye for detail, and translate technical language into layman’s terms. The IT End User Trainer should also possess strong communication skills and have the ability to work both independently and within a team. This position will report into the Global IT Services, Global End User Training Department and is based in Prague.

Candidate should have EU work permit!

Key Responsibilities:

  • Provide one-on-one in-person end user training in regional Tech Studio / IT Support Kiosk models as well as at customer site in select cases
  • Perform and oversee classroom/webinar training, as needed, across EMEA region in required languages
  • Serve as regional Focal/VoC for vendors, metrics, manage offerings in LMS
  • Develop region-specific native language course material and communications
  • Perform administrative duties associated with conducting instructor-led training

Education and Experience:
Bachelor’s Degree experience as an IT Trainer, Technical Trainer or similar role Required

Additional Skills:

  • Proven ability to present technical training material to groups of 10+ participants
  • Quick learner of new applications and/or technologies, and familiarity with the Windows suite and Office 365 applications
  • Adaptable to changing priorities and direction
  • Good understanding of corporate computer security principles
  • Excellent communication skills with the ability to explain technical terms plainly
  • Ability to interact professionally with all organizational levels
  • Limited use and/or application of basic principles, theories, and concepts
  • Limited knowledge of industry practices and standards
  • Applies company policies and procedures to resolve routine issues
  • Develops competence by performing structured work assignments
  • Additional certification in training (e.g. Certified Technical Trainer) is a plus
  • Excellent problem-solving, organizational, analytical and critical thinking skills
  • Fluency in another European language is a plus ( French, Italian, German, Spanish )
  • Ability to travel (30%)

Expected salary:

Location: Praha

Job date: Wed, 10 Feb 2021 06:57:54 GMT

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