Italian Speaking First Line Analyst (PE-8791)

Job title: Italian Speaking First Line Analyst (PE-8791)


Job description: What you’ll be doing

– Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
– Resolving IT issues which can occur during the course of office work
– Documentation and logging of calls on the ticketing tool
– Delegation of problems which cannot be resolved on first level to the competent teams
– Maintaining and improve customer satisfaction level

What you need to have

– Intermediate English and fluency in Italian
– Affinity to resolving IT related issues
– Computer use daily, knowledge of Windows 7, 8, 10 and/or other operating systems, MS Office tools
– Logical thinking, solving problems resourcefully and fast
– Outstanding communication skills, customer focused mind-set
– Ability to do multitasking
– Enjoying and committed to working in teams
– For this position you’ll need an European citizenship or a valid hungarian working permit

What we offer

– Inspiring new challenges (various assignments, products and teams)
– Employee and Family Friendly Workplace – Opportunity to work from Home
– Supportive team culture
– Work in a fun and diverse atmosphere
– Competitive salary and benefit package
– Private health insurance package
– Use and improve your language knowledge
– Participate in trainings and talent programs
– Go through a professional and personal development
– Have a stable workplace with flexible scheduling

Jelentkezésnél hivatkozzon a workline-ra!

Expected salary:

Location: Budapest

Job date: Tue, 11 May 2021 22:20:14 GMT

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