GERMAN Speaking Customer Support Representative (m/f/d)

Job title: GERMAN Speaking Customer Support Representative (m/f/d)

Company: Sykes Enterprises Bochum GmbH & Co. KG

Job description: SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in Berlin we are currently looking for GERMAN speaking customer support representatives (m/f/d) who offer inbound customer service.


What you will do at SYKES:

  • You will answer customer requests on the phone and offer support via chat
  • You will help customers with settling their accounts, payment in instalments, returns, and other payment related requests


Who are you? – Are you…

  • an excellent GERMAN speaker with very good English conversational skills?
  • willing to work office hours as the job demands? (our opening times 8:00 – 20:00 mon – sat)
  • familiar with customer service?
  • having control over your computer?
  • living in Berlin and having a valid work permit at time of hire?
  • willing to work 5 times a week?
  • able to start December 13th?

… then we want you!



Fulltime employees receive:

1670€ / month fixed salary

up to 300€ / month performance bonus

Highlight: After the probationary period, you will receive a one-time bonus of 600 € !

Various options for contracts – 20 to 40 hours a week

You will take part in a professional, paid training prior to starting your work

You can enjoy 25 paid vacation days annually

We offer you opportunities for advancement within the company or project

Our employees benefit from discounts for travel, fashion, fitness, and recreational activities

We make sure you can travel via public transport with a discount

We have a casual dress code, so you can bring some inspiration to the team!

We organize many different team events throughout the year – BBQs, a big summer party, events for holidays and many more!

According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”

You will get inspired by all the different cultures within the company

We are looking forward to your application!

Expected salary:

Location: Berlin

Job date: Sat, 13 Nov 2021 23:17:44 GMT

Apply for the job now! – Submit your Resume

Work and Live in Germany? find jobs and information about visa language and applications here