German Customer Advisor – B2B – Travel industry

Job title: German Customer Advisor – B2B – Travel industry

Company: Recruit4.work

Job description: You will be the bridge between the hotels and the suppliers: Information, Support and complaints B2B

Responsibilities

  • Prepare, maintain, and review purchasing files, reports and price lists.
  • Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Your Profile

  • Native German and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

What do we offer?

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

Additional Benefits

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.

New and modern office located where the action is: Lisbon – Portugal.

Expected salary:

Location: Lisboa

Job date: Thu, 26 Aug 2021 07:06:10 GMT

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