Job title: German Advisor for Action Cameras – Lisbon
Job description: Description: Learn, lead & grow. #SitelPortugal
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.
With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.
Come and work with us.
How about to work in a support team focused on the sporting and adventurous public?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!
Your future project: join our German Customer Support team.
Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the “Top 10 Best Brand Channels on Youtube”.
As a customer service specialist in this project, your daily responsibilities will include:
Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing softwareOffering solutions for customers demands by identifying and troubleshooting with the available resourcesBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback Requirements: Maximize your experience.
To succeed in the role, you will need to have:
Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal Offer: Gain stability, expand possibilities.
What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
Competitive wages and stabilityPrivate healthcare & dental insurance (after six months of employment)Continuous learning/development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
Be bold. Be you. Apply today!Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!
Job date: Sat, 13 Feb 2021 23:36:16 GMT
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