Job title: French Tech Advisor for Ecolab – Lisbon, Portugal
Job description: Description: Do you want to provide technical support for a global leader company?Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Ecolab is a global leader in water, hygiene, and energy technology that protect people and vital resources by providing solutions, data-driven insights and personalized service to achieve sustainability goals.
As a customer service specialist in this project, your daily responsibilities will include:
Being the 1st line of helpdesk support for all Ecolab employees, helping them with their day to day technical issues requestsSolve with precision and efficiency emerging issues that employees may face in a proactive wayBuild meaningful relationship, answering employees questions in a courteous, friendly, and empathy wayMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of French (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal
What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our SitelFit wellness programJob stabilityLife-long skills and experienceExcellent work culture
Join the #SitelLife
Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!
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