French Reservations Advisor

Job title: French Reservations Advisor

Company: recruit 4 work

Job description: As an Airline Reservations Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.​​

Tasks

Our client is a French airline, operating on 13 islands in the West Indies and transatlantic flights from Paris. As an Airline Reservations Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.

Responsibilities

  • Help the clients with booking, doubts, upgrades, and rescheduling
  • Deal sometimes with claims (strikes, lateness)
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Converse with customer to determine destination, travel dates, promotional financial considerations.

Requirements

Your Profile

  • Native French and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

Benefits

What do we offer?

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Meal Allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Availability to work from home temporarily
  • Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

Additional Benefits

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

Expected salary:

Location: Lisboa

Job date: Sat, 10 Jul 2021 22:41:54 GMT

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