Field Service Representative – Italy North East

Job title: Field Service Representative – Italy North East

Company: Suez

Job description: Contract type
Regular / Permanent


SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world’s biggest problems has never been more important than right now.


The resource will join the Field Service Representative Team – North East Italy reporting directly to the Service Manager.

She/he will take care about service and maintenance activity on our costumers sites located in North East Italy area with the goal deliver high level of technical excellence promoting SUEZ WTS’s value proposition.

Essential Responsibilities:

  • Be fully compliance with EHS SUEZ’s policies and Italian laws
  • Report work related EHS issues on time
  • Technical follow-up (sample collection, analytics, customer recommendations, visit report, adjust pumps or controller settings)
  • Corrosion coupon exchange, rate communication vs KPI, advise & follow-up
  • TS + other analyzers / controllers maintenance, calibration & optimization controls (PI settings etc.)
  • Maintains inventory of spare parts & reagents
  • Trouble shooting with help of PA
  • Optimize system performance
  • Chemfeed standard maintenance & level one trouble shooting
  • Coordinate chemfeed level two support
  • Chemfeed start-up & commissioning
  • Technically support field trials
  • Technical reviews
  • Share leads for new commercial opportunities
  • Drives Value Generation Plan on assigned customer
  • Fully responsible for stock control vs contract & margin
  • Responsible for efficient week planning, service optimization & time spend vs contract
  • Meet CTQ’s & KPI’s in contract



  • Bachelor degree in Chemistry, Microbiology, Mechanical, Environmental background or similar
  • Short job experience in water/process treatment company or industrial plant (steel mill, power plant, chemical plant, etc)
  • Possession of driving license required (license B)
  • IT Proficiency
  • Fluent in English & Italian. Ideally also other foreign languages
  • EU work permit

Desired Characteristics:

  • At least six months of relevant work experience (e.g. internships, training, initial professional experience)
  • Proven time management and organizational skills to quickly identify and prioritize issues.
  • Create solutions and meet deadlines
  • Willingness to travel within assigned region
  • Ability to exercise independent judgment consistent with department guidelines
  • Maintain workflow and anticipate future needs of the team
  • Self-Starter, proactive, able to work independently with minimal direction
  • Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones
  • Effective benefit-oriented presentation skills
  • Appreciated previous experience abroad (e.g. studies, practical experience, work & travel)
  • Passion for our water treatments
  • Initiative, willingness to change, team spirit and self-reflection

Compensation: Annual 0.00 – 0.00 EUR

Is relocation for this position offered:

Number of Job Openings: 1

Company Grade/Band:

Water Technologies and Solutions (WTS) offers a great work environment, professional development, challenging careers, and competitive compensation.

WTS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



Expected salary:

Location: Italia

Job date: Tue, 24 Aug 2021 23:35:01 GMT

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