Job title: Customer service specialist Hungarian Serbian Dow Hoek
Job description: Description: Job description
Are you fluent in Hungarian and/or Serbian and are you interested in working at an international chemical company? If you have a Bachelor’s degree or EQF level 6 degree (or higher), Manpower and Dow have the perfect job for you! As a customer service specialist you will be responsible for maintaining and building relationships with Dow clients. This job comes with a maximum salary of €3,200 per month, plus travel cost reimbursement and pension accrual. If you are interested to learn more about this position, keep reading and discover if you’re the perfect fit!Employment agency Manpower is looking for a Hungarian- and/or Serbian-speaking customer service specialist for Dow in Terneuzen.Your job is to become the interface between Dow’s business value chain partners and its customers. In order to achieve the best results you will be working alongside Dow functions such as Logistics, Marketing & Sales and Supply Chain. You will obtain good knowledge of the products, businesses and service offerings within Dow and use this knowledge to create good customer relationships. Your job will also encompass the following tasks:
Coordinating customer account activitiesAddressing issues and implementing solutionsOverseeing the order entry process and leading the order fulfilment process for given business(es)Maintaining service levels according to business prioritiesBalancing customer requirements and Dow capabilitiesFollowing up on orders and guiding these through the Supply Chain partners to ensure customer satisfactionDetermining commercial strategies with customers across multiple businesses
About the company
The Dow Service Centre is the international service provider for the Dow Chemical Company. More than 1,100 employees representing over fifty nationalities work here. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India with a wide range of services. This includes logistics, customer services, finance, human resources, translations and more. In 2020 Dow received recognition as a Top Employer because of the their support of local environmental projects and public events.As a new employee, you will have the opportunity to be part of Dow’s Employee Resource Groups (ERGs) to contribute to inclusivity at Dow. You will also be offered many internal training opportunity to develop your technical and soft skills. Because of the nature of your job, you will work alongside with various departments within Dow, including supply chain planning, commercial and logistics.Working hoursIn the role of full-time customer service specialist, you will be working Monday through Friday during regular office hours. Requirements: Requirements
An EQF level 6 or a Bachelor’s degree or higherExcellent command of English and Hungarian and/or Serbian (at least C1 level, according to the Common European Framework of Reference for Languages)Affinity with new technologies and toolsA valid Dutch work permit with a duration of at least nine months or EU-citizenshipAbility to apply for a code of conduct (Verklaring Omtrent Gedrag or VOG)Availability of 40 hours per week
Do you have experience in customer service, or have you previously worked with CRM and/or SAP? Then you’ll have an advantage! Living in or near Terneuzen, Hoek, Middelburg or Bergen op Zoom is a bonus, but not mandatory!Are you looking forward to a new job at would Dow be the perfect fit for you? Don’t hesitate to apply and Manpower will contact you within two working days to discuss your application!
Offer: What’s in it for you?
Gross salary between €2,600.- and €3,200.- per monthReimbursement of travel expenses at €0.19 per kilometre with a maximum of 75 kilometres, plus full reimbursement of Westerschelde tunnel expensesA full-time job of 40 hours a weekPension accrual through Manpower after 26 weeks of workLong term assignment, fixed-contract at ManpowerPossibility of a contract at Dow in the long runFree access to online learning platform Studytube and on-the-job training at Dow
Expected salary: €2600 – 3200 per month
Location: Hoek, Zeeland
Job date: Wed, 02 Jun 2021 22:20:38 GMT
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