Customer Service Representative / FRENCH / Inbound (m/f/d)

Job title: Customer Service Representative / FRENCH / Inbound (m/f/d)

Company: Sykes Enterprises Bochum GmbH & Co. KG

Job description: SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.

For our site in Berlin we are currently looking for FRENCH speaking customer service representatives.

Tasks

What you will do at SYKES:

  • You will answer customer requests on the phone and offer support via chat
  • You will help customers with settling their accounts, payment in instalments, returns, and other payment related requests

Requirements

Who are you? – Are you…

  • an excellent FRENCH speaker with very good English conversational skills?
  • willing to work flexible hours as the job demands? (our opening times are Mo-Sa 8:00-18:00)
  • familiar with customer service?
  • having control over your computer?
  • living in Berlin and having a valid work permit at time of hire?
  • willing to work 5 times a week?
  • able to start on November 29th 2021?

… then we want you!

Benefits

WHY YOU WILL LOVE US – our BENEFITS:

Fulltime employees receive:

1670€ / month fixed salary

100€ language bonus and 150€ performance bonus

Various options for contracts – 20 to 40 hours a week

You will take part in a professional, paid training prior to starting your work

We offer you opportunities for advancement within the company or project

The opportunity to improve/learn German with our in-house German teacher

Our employees benefit from discounts for travel, fashion, fitness, and recreational activities

We make sure you can travel via public transport with a discount

We have a casual dress code, so you can bring some inspiration to the team!

We organize many different team events throughout the year – BBQs, a big summer party, events for holidays and many more! Not recently due to Covid 🙁

According to your needs we offer coffee and fruits, and there are also many delicious lunch and snack options for you, like “Hello Fresh”

You will get inspired by all the different cultures within the company

We are looking forward to hearing from you!

Expected salary:

Location: Berlin

Job date: Thu, 11 Nov 2021 23:23:41 GMT

Apply for the job now! – Submit your Resume

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