Customer Service Manager – French

Job title: Customer Service Manager – French

Company: Tractive GmbH

Job description: Customer Service Manager – French
Full-time (Linz, Austria) Starting now!
Your territory
As part of our Customer Happiness team you will:

Solve customer requests from all over the world via email
Use customer feedback and your own creative ideas to improve our products and apps
Depending on your interest and experience, take on other tasks and exciting projects (e.g. in the areas of customer review management, customer happiness, quality assurance of customer service, internal process optimization)
Optimize processes when it comes to solving customer requests
Bring in your fresh ideas to make Tractive better – you’ll never hear the phrase “…because that’s how we’ve always done things”.
Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level.

Your profile
Key requirements:

Native speaker French
Very good English skills
Very good communication skills
Ideally professional experience in customer service and with ticket systems
Valid work permit for Austria

Does this sound like you?

Interested in new technologies
Team player with good communication skills
Proactive, self-sufficient and motivated to learn
Willing to come and work with our fantastic team in Austria

Just so you know what to expect: For this position we offer a competitive overpayment based on qualifications and experiences. The yearly gross salary is between € 25,200 and € 35,000 on a full-time basis. Do you think you can exceed our expectations? Convince us and we are willing to overpay.

Expected salary: €25200 – 35000 per year

Location: Linz

Job date: Fri, 18 Jun 2021 22:07:14 GMT

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