Customer Service Manager – English

Job title: Customer Service Manager – English

Company: Tractive GmbH

Job description: Customer Service Manager – English
Full-time (Linz, Austria) Starting now!
Your territory
As part of our Customer Happiness team you will:

Solve customer requests from all over the world via email
Use customer feedback and your own creative ideas to improve our products and apps
Depending on your interest and experience, take on other tasks and exciting projects (e.g. in the areas of customer review management, customer happiness, quality assurance of customer service, internal process optimization)
Optimize processes when it comes to solving customer requests
Bring in your ideas and improvements to actively contribute to the company’s success. You will never hear „…because we always did it like that“ again.
Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.

Your profile
Key requirements:

Native speaker English
Very good communication skills
Ideally professional experience in customer service and with ticket systems
Valid work permit for Austria

Does this sound like you?

Interested in new technologies
Team player with good communication skills
Proactive, self-sufficient and motivated to learn
Willing to come and work with our fantastic team in Austria

Just so you know what to expect: For this position we offer a competitive overpayment based on qualifications and experiences. The yearly gross salary is between € 25,200 and € 35,000 on a full-time basis. Do you think you can exceed our expectations? Convince us and we are willing to overpay.

Expected salary: €25200 – 35000 per year

Location: Linz

Job date: Fri, 18 Jun 2021 22:07:42 GMT

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