Customer Advisor Dutch + English

Job title: Customer Advisor Dutch + English

Company: recruit 4 work

Job description: Our client is a French railway company, that operates the national rail traffic including the TGV. Empower your valuable technical skills by managing booking travels and guiding customers to enjoy the best of Europe.


  • Assist customers via email and social media chat, helping them with their trip bookings for two markets: Dutch and English.
  • Provide customer service to help undecided customers choose which travel packages and itineraries fit best their needs.
  • Rapidly gain valuable technical skills in the reservations field that will empower you to progress while gaining a privileged view and know-how of the inner workings.


  • Native or Proficient Dutch and fluent English (minimum level C1)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.


  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Possibility to do Work from Home (*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.)
  • Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

Location: Lisbon, Portugal

Expected salary:

Location: Lisboa

Job date: Thu, 24 Jun 2021 22:10:43 GMT

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