Customer Account Manager (German Speaker)

Job title: Customer Account Manager (German Speaker)

Company: Blu Selection

Job description: Tasks

Your Future Company:

Reducing the world’s dependence on fossil fuels and providing solutions for renewable energy are the core values of this dynamic and fast-paced growing company. They offer innovative charging and energy management solutions for plug-in electric and hybrid vehicles currently in more than 60 countries. For their headquarters in Munich, they are looking for new team members to join their journey to change the world.

Your responsibilities and impact working as a Customer Account Manager:

  • Improve customer relationships, share suggestions and promote existing products
  • Deliver excellent customer service experience to the company’s clients and partners
  • Play a key role in the revenue of current customers they have
  • Bring customer service to a higher level. Make sure their B2B customers are happy with both the service and the product
  • Manage customer inquiries by phone, e-mail, live chat and/or face-to-face meetings.
  • Collaborate with Specialists, Engineers, and Product team members on new feature development
  • Provide strategic and consultative advice and help solve technical issues by working with a large number of businesses from our market

Requirements

Skills, experiences and interests you need to succeed in this role:

  • You have a native level in German; fluency in English.
  • You have experience with troubleshooting or resolving customers queries
  • You have a special interest in business development, customer support, account management, marketing or consulting
  • You have at least 3 years of experience in similar fields
  • You have excellent academic qualifications; Bachelor’s degree or similar experience required
  • You have a strong dedication to navigate large, complex organizations to share your knowledge about products
  • You have a valid work permit to work in the EU

What’s in it for you?

  • Employment on a long-term perspective
  • Very attractive compensation and bonus scheme
  • Office-based work in a cozy office
  • Unlimited coffee and other beverages
  • Language classes
  • Fitness courses (offered online for the moment)
  • Varied breakfast and lunch options in a brand-new canteen
  • An amazing team with over 20 different cultural backgrounds
  • Informal atmosphere (Suits are for Halloween!)

Hi, I’m Fabien from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or reach me via .Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

Expected salary:

Location: München, Bayern

Job date: Tue, 02 Nov 2021 05:25:48 GMT

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