Client Service Representative

By | Februar 11, 2021
  • Überall

Job title: Client Service Representative

Company: RecruIT

Job description: Ügyfélszolgálat, call center

ügyfélszolgálati munkatárs

· Resolve routine and complex client service issues in a thorough and expeditious manner, utilising sound judgment with an emphasis on courtesy.

· Client inquiries typically encompass a broad array of themes.

· Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.

· Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.

· Contribute to the development of client service systems, policies and procedures.

· Entry-level and Senior Representative positions are available.

· Bachelor’s or advanced degree in finance, economics or related field.

· Experience in financial services position (e.g., brokerage, banking, trading, exchange or clearinghouse) preferred but not require

· Strong verbal and written communication skills in English to accommodate client inquiries directed via telephone, email and online chat

· Fluency in English and at least one additional EU language required (e.g French, German, Russian etc.)

· General understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed income

· Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies

· Candidates must have an EU passport or a qualifying work permit/residency to work in Hungary

  • Outstanding and highly qualified work atmosphere
  • Support professional development
  • Market-leading compensation package
  • Twice annual bonus payout
  • Medicover package
  • Daily meal allowance
  • Free and unlimited gym use
  • BKK season ticket

Expected salary:

Location: Budapest VII. ker

Job date: Thu, 11 Feb 2021 08:24:03 GMT

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