Account Manager

Job title: Account Manager

Company: Caterpillar

Job description: Career Area: Marketing / Sales / Product Support

Job Description:

The role:

The Account Manager will consult with various departments within Caterpillar regarding the direction and strategies that key industry leaders will be adopting in the future. The position will consult with dealers and districts on the subject of sales and service support of product to “corporate account” customers. Travel will be expected in the field to monitor and resolve issues regarding customer satisfaction and future product needs and taking steps necessary to assure product health in order to maintain and enhance PINS and Services growth.

This position makes regular visits to job locations, foreign and domestic, to provide advice and counsel to potential customers.

Main Job Responsibilities include:

Develop effective internal partner relationships and relationships with major customers so that Parts Revenue growth and PINS objectives can be achieved.

Establish high-level relationships with business decision makers and identify business needs and opportunities.

Will work with senior management to develop and implement market strategies for key industries and customers as well as securing commitment of Caterpillar and Dealer resources to assure continued customer satisfaction.

Ensures that account decision makers have been fully exposed to the features/ benefits available from Caterpillar services, products, dealers, and marketing before they finalize purchasing decisions.

Communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations.

Required qualifications:

Bachelor’s degree in marketing or equivalent experience

10 years of specific industry experience with CI products, services, work tools and digital solutions exposure.

English and German (French would be a plus) and have previous marketing and field experience in EAME and/or previous supervisory experience with demonstrated leadership capabilities within the company.

Ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.

Good human relations skills are required to develop a collaborative/cooperative work relationship with others inside and outside the business unit.

Requires extensive travel to understand regional or worldwide business conditions.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

At Caterpillar we embrace and promote diversity, we encourage our people to be themselves, this is a place where we succeed on merit.

Please do not hesitate to apply if you feel you have the relevant skills and experience for the role.

A valid work permit is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network .

Expected salary:

Location: München, Bayern – Ismaning, Bayern

Job date: Tue, 02 Nov 2021 23:03:39 GMT

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