Job title: Travel Agent in Barcelona (Danish Speaker)
Company: Blu Selection
Location: Barcelona
Job Description: We are looking for dynamic people like you who are open for a new experience abroad!Your responsibilities and impact as a Travel Agent will be:Booking management (altering, cancelling or creating new reservations)Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)Replying to emails and messages from customers all over the world in English and native lang.Most importantly, always ensuring a high level of customer service.Regular involvement with company events, team meetings and projects.Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment.Skills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job.A native level of Danish and a good level of EnglishEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Barcelonal for an international career and life experienceHaving a valid spanish work permit/EU Citizenship (required).What´s in it for you:Competitive salaryRelocation packageIncentive plan regarding project KPIs achievementA full-time contract of 39hrs/weekRotative shifts between 7 AM- 8 PMWork in an international environment in a multinational company in BarcelonaTwo weekends per month offHealth Insurance discount“Feel Good” program which includes: Spanish lessons, quizzes with prices, free group activities such as football, beach volleyball, role skating and much more!Wellness and resiliency program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)Free Coffee every day and Free fruit on FridaysCareer-growth opportunities within other projects of the companyYour Future Company:
This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.What should you expect from living in Barcelona?
– The unique experience of an international and diverse culture
– A beautiful beach city surrounded by both coastal towns and mountains
– Delightful gastronomic experiences of Spanish, Catalan and World cuisines
– Quite a dynamic and active urban life where it is difficult to get bored
– Sunny days, Mediterranean weather and a relaxed lifestyle
– An attractive startup and innovation hub with exciting opportunitiesThis project is not for you? Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities.
Salary:
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